Non-Emergency Medical Appointment Transportation
Adult children coordinating a parent's care from another city often can't be there for every appointment — this page exists for the ones booking a driver instead. A recurring ride to Baptist Health or Jackson Memorial doesn't need to be re-explained each time; set it up once and the same chauffeur shows up on the schedule.
This is non-emergency transportation, not a wheelchair-equipped medical van — the Suburban seats comfortably and a driver who's patient with a slower boarding pace, not rushing a senior parent out to a curb before they're settled.
For a family managing a parent's care remotely, the reassurance is as much the point as the ride itself: confirmation the appointment happened, a driver who waits during the visit rather than dropping and vanishing, and a consistent face the parent recognizes each visit.
Pickup Procedure
For medical appointments, pickup is scheduled directly at the residence or facility rather than tracked against a flight — tell us the appointment time and we build in extra buffer for boarding at a comfortable pace. The driver can wait through the appointment under the hourly as-directed rate and bring the patient home after, rather than requiring a separate booking for the return trip.
Curbside pickup with flight tracking is standard. Meet and greet at baggage claim with a name sign is an optional $199 add-on at checkout.
What's Included
- —Black Chevrolet Suburban — up to 6 passengers, 6 bags
- —Licensed, professionally vetted chauffeur
- —Flight tracking on airport pickups
- —60 min free wait at airports & cruise ports, 15 min elsewhere
- —Child seats from $49 each (infant, toddler, booster)
- —Bottled water · phone chargers · English and Español · Russian booking and phone support
Frequently Asked
Can the driver wait during the appointment and take my parent home afterward?
Yes — that's the standard setup for medical transportation here, booked under the hourly as-directed rate so the same driver handles both legs.
Is this a wheelchair-accessible vehicle?
The Suburban is a standard SUV, not a wheelchair van — it works well for seniors who can transfer into a regular vehicle seat but isn't equipped for wheelchair-bound passengers who need a ramp or lift.
Can I set up a recurring weekly ride for my parent's dialysis or physical therapy appointments?
Yes — recurring bookings can be set up in advance with a consistent chauffeur, so your parent sees the same driver each visit.
Can I book and pay for a ride for a parent who doesn't have a smartphone?
Yes — book on their behalf through the site or by phone, and we can confirm pickup with the facility directly if needed.
How does payment work?
Payment reserves your date. Book more than 72 hours ahead and a 50% deposit reserves it now; 72 hours before pickup, the balance is charged automatically to the payment method you booked with. Book 72 hours or less ahead and checkout collects the whole fare. There's no card processing fee — that's built into the flat rate — and gratuity is optional.
What is the cancellation policy?
Cancel 24+ hours before pickup for a full refund. Inside that window, we retain 25% of the fare; no-shows retain 50% of the fare.
Do you provide child seats?
Yes. Infant, toddler and booster seats are $49 each for the first two and $99 each after that, charged once per booking. Round trips and multi-leg bookings add 50% per additional leg. Request them when you book so they are installed before pickup.
Can you meet us inside the airport?
Yes. Curbside pickup with flight tracking is standard. Meet and greet is an optional $199 add-on, chosen at checkout and charged once per booking. Your chauffeur meets you at baggage claim with a name sign, helps with bags, and walks you to the vehicle. It needs your flight number.