Non-Emergency Medical Appointment Transportation
Adult children coordinating a parent's care from another city often can't be there for every appointment — this page exists for the ones booking a driver instead. A recurring ride to Baptist Health or Jackson Memorial doesn't need to be re-explained each time; set it up once and the same chauffeur shows up on the schedule.
This is non-emergency transportation, not a wheelchair-equipped medical van — the Suburban seats comfortably and a driver who's patient with a slower boarding pace, not rushing a senior parent out to a curb before they're settled.
For a family managing a parent's care remotely, the reassurance is as much the point as the ride itself: confirmation the appointment happened, a driver who waits during the visit rather than dropping and vanishing, and a consistent face the parent recognizes each visit.
Pickup Procedure
For medical appointments, pickup is scheduled directly at the residence or facility rather than tracked against a flight — tell us the appointment time and we build in extra buffer for boarding at a comfortable pace. The driver can wait through the appointment under the hourly as-directed rate and bring the patient home after, rather than requiring a separate booking for the return trip.
What's Included
- —Black Chevrolet Suburban — up to 7 passengers, 6 bags
- —Licensed, professionally vetted chauffeur
- —Flight tracking on airport pickups
- —60 min free wait at airports & cruise ports, 15 min elsewhere
- —Up to 2 complimentary child seats (infant, toddler, booster)
- —Bottled water · phone chargers · English, Español, Русский
Frequently Asked
Can the driver wait during the appointment and take my parent home afterward?
Yes — that's the standard setup for medical transportation here, booked under the hourly as-directed rate so the same driver handles both legs.
Is this a wheelchair-accessible vehicle?
The Suburban is a standard SUV, not a wheelchair van — it works well for seniors who can transfer into a regular vehicle seat but isn't equipped for wheelchair-bound passengers who need a ramp or lift.
Can I set up a recurring weekly ride for my parent's dialysis or physical therapy appointments?
Yes — recurring bookings can be set up in advance with a consistent chauffeur, so your parent sees the same driver each visit.
Can I book and pay for a ride for a parent who doesn't have a smartphone?
Yes — book on their behalf through the site or by phone, and we can confirm pickup with the facility directly if needed.
How does payment work?
A 50% deposit reserves your date; the remaining balance is due before pickup by card link, Zelle, or cash. There's no card processing fee — that's built into the flat rate — and gratuity is optional.
What is the cancellation policy?
Cancel 24+ hours before pickup for a full refund of your deposit. Inside that window, 50% of the deposit is retained; no-shows forfeit the full deposit.
Do you provide child seats?
Yes — up to 2 complimentary child seats (infant, toddler, or booster) with advance request. Additional seats are subject to availability and an advance-approved quote.